Training Seminars
At Receivables Control, our team of experts are continually staying abreast to the changes in the credit and collections industry. Through our vast experience in working with a broad range of companies, our expertise allows us to help businesses improve their credit operations.
Our experts provide the training necessary to get new people up to speed as well as assist in experienced credit professionals learn the newest techniques in the industry. Our common-sense approach gives management the tools to ensure peak performance.
Below is a sample of the subjects for which we provide training. Training is customized to fit the needs of the audience.
- Collections 101.
- Customer Service Oriented Collections.
- The Five Step Approach, how to intelligently engage customers and collect money.
- Why litigating accounts isn’t always the best idea.
- Negotiating Solutions.
- Establishing the value of accounts receivable portfolios.
- The challenges collecting for a liquidating company.
- Measuring Performance.
- Overcoming common payment obstacles.
- Creating urgency in your collection approach.
- How to effectively escalate problems and find solutions within your customer’s company.
