Customer Service Improves Collections
What’s that? Great customer service improves collection results? Before getting to the nuts and bolts of improving collections through customer service, step back a moment in time to the previous…
Category: Economy
Outsourcing not for you?
Have you thought that outsourcing just isn’t something you want to try? With the economy at full employment, what’s not getting done at your firm? What impact does that have…
Five Things to Know When Extending Credit
From the Front Line: Five Things to Know When Extending Credit Kelly Cronan We all have technology and tools to help us with just about everything in life. When it comes to credit decisions,…
Navigating the Economy in 2017
It’s been nearly a decade since the beginning of the “great recession”. Since that time, economic growth has been slow. There’s never seemed to be a consensus that the economy…