Outsource

Outsourcing is a word that has a different meaning to everyone who uses the term. Just what is outsourcing at Receivables Control? We define outsourcing as any time we assist our clients using a first party approach. In B2B collections, a first party approach is performed in the name of our client. Therefore, our solutions involve contacting our client’s customers as a representative of our client’s company.

Our clients find the main advantage of outsourcing is our ability resolve delinquent and problem accounts without using third party collections. This helps our clients maintain relationships and continuity with customers. Prior to implementing an outsourcing solution, many clients find they simply lack the resources and sometimes the expertise to effectively cover their entire portfolio of past due accounts. In most cases our clients find an increased level of customer service with an outsourcing approach.

The main focus in outsourcing is to work with our clients to customize a recovery program that uses a systematic approach to contact and resolve delinquent customer accounts. This work is done through our clients’ systems so that they have control of the work product every step of the way and all funds are remitted directly to our clients. Whether it’s through our First Party Recovery Programs or using our On-Site collection professionals, the outsourcing programs at Receivables Control provide expert resources to clients that are searching to find ways to accomplish better results.

To learn more about Outsource services with Receivables Control please click on the video below.