Sell More to Offset Bad Debt?
How many more sales must you generate to offset bad debt? With the recent pullback in the stock market, it reminds us that the economic winds are ever-changing. You may…
Category: Collection Agency
Guidance on Major Weather Events
Guidance on Major Weather Events In the past few years we have seen regions disrupted by hurricanes, floods, and blizzards. This article highlights our policy regarding collecting from customers who are…
Customer Service Improves Collections
What’s that? Great customer service improves collection results? Before getting to the nuts and bolts of improving collections through customer service, step back a moment in time to the previous…
Improving Credit Policy Improves Accounts Receivable
I assist troubled companies that have poor credit policies and are trying to improve their accounts receivable. In 30 years of doing so, I frequently encounter stressed out credit managers. …
Outsourcing not for you?
Have you thought that outsourcing just isn’t something you want to try? With the economy at full employment, what’s not getting done at your firm? What impact does that have…
Is Your Customer Liquidating this Christmas?
Why is your customer liquidating this Christmas? While you are busy trying to fill the last orders of the season, have you wondered just how many of your customers…